This Privacy Policy explains how the Leisure Club (“we”, “us”, “our”) collects, uses, stores, and protects personal information belonging to members, guests, and visitors (“you”). We are committed to safeguarding your privacy and complying with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
We may collect the following types of information
Personal details — name, date of birth, address, contact information
Membership information — membership type, payment history, attendance records.
Health information — relevant medical details provided for safe use of facilities.
CCTV footage — for safety, security, and crime prevention.
Website or app data — cookies, IP addresses, and browsing behaviour if you use our digital services.
We use your information to:
Manage memberships — registration, renewals, payments, and account administration.
Ensure safety — assessing fitness suitability and responding to incidents.
Provide services — booking classes, using facilities, and accessing member benefits.
Improve operations — analysing usage patterns and enhancing customer experience.
Meet legal obligations — health and safety, financial reporting, and regulatory compliance.
We do not sell your data to third parties.
We process your information under the following lawful bases:
Contractual necessity — to provide membership services.
Legal obligation — compliance with safety and regulatory requirements.
Legitimate interests — maintaining security, improving services.
Consent — for optional communications or sensitive health data.
We may share your information with:
Payment providers — to process membership fees.
Servic partners — IT support, booking systems, or class instructors.
Emergency services — in the event of an incident.
Regulatory authorities — where required by law.
All partners must comply with data protection requirements.
We take appropriate measures to protect your information, including:
Secure systems for storing digital records.
Restricted access to personal data.
CCTV safeguards in line with security standards.
We retain your information only as long as necessary for the purposes outlined in this policy.
You have the right to:
Access your data
Correct inaccurate information
Request deletion
Restrict processing
Object to certain uses
Data portability
Withdraw consent where applicable.
To exercise these rights, contact us using the details below.
For questions or requests regarding this policy, contact our Data Protection Officer at:
Leisure Club Management
Email: gm@keavilhouse.co.uk
Address: Best Western Plus Keavil House Hotel
Crossford
Dumfermline
KY12 8QW
We may update this Privacy Policy from time to time. The latest version will always be available at reception or on our website.